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Stakeholder Engagement: A Good Practice Handbook for Companies Doing Business in Emerging Markets

Book/book chapter

The new IFC Stakeholder Engagement Handbook draws on IFC's own learning as well as the current thinking and practices of its client companies and other institutions to provide the good practice "essentials" for building and sustaining constructive relationships over time as a means of risk mitigation, new business identification, and enhancing development outcomes.  The Handbook offers new and detailed guidance in a number of areas, including gender, indigenous peoples, grievance mechanisms, sustainability reporting, management functions, and the integration of stakeholder engagement activities with core business processes. The publication will be made available in French, Spanish, Portuguese, Chinese, Arabic and Russian as of July 2007 - contact IFC for details.

Michael Warner and Debra Sequeira