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Information Communication Technologies and Governance: The Gyandoot Experiment in Dhar District of Madhya Pradesh, India

Working papers

The Gyandoot project was initiated in January 2000 in Dhar district of Madhya Pradesh, as an e-commerce and e-governance activity, with the objective of providing useful information to people in rural areas, and also to act as an interface between the district government and ordinary people.

This study was conducted with the objective of assessing the overall impact of the Gyandoot project in its area of operation. To achieve this the study was carried out at three levels: firstly at village level, where responses were studied from various categories of users; secondly at the level of the service providing kiosk operators who are in direct touch with the users; and finally at the level of the administration of Gyandoot, where policies were made, mechanisms evolved and the project implemented.

Anwar Jafri, Amitabh Dongre, V.N. Tripathi, Aparajita Aggrawal and Shashi Shrivastava