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The digital safety net: citizens and technology in the age of Covid-19

Time (GMT +01) 09:00 10:30
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  • Jonathan Tanner

    Research Associate, Digital Societies, ODI

  • Oscar Tapp Scotting

    Deputy Director, Security & Online Harms, UK Government Department for Digital, Culture, Media and Sport

  • Maureen Stickel

    Associate Director and Head of Zambia

  • Calvin Chong

    Director of International Affairs, Ministry of Communications and Information of the Republic of Singapore


The urgency of the Covid-19 threat is increasing the demand for governments to use existing technologies in new ways and to use untested new technologies on urgent problems. The use of these technologies are part of a rapidly deployed ‘digital safety net’ aimed at saving lives and protecting citizens. Without the usual time available to test new ideas it is more important than ever that best practice is identified and shared. 

This event contributes to further thinking about the role of digital technology in providing a safety net in times of crisis, the essential components of the safety net and newly designed technology being used to respond to the Covid-19 crisis.

We explore perspectives from different geographies and address critical lessons covering three aspects of the crisis response: tackling the virus, social protection and public information.